Skip to main content

Shipping policy

Shipping Policy

Thank you for shopping at iBright! We strive to provide a seamless and transparent shipping experience. As a dropshipping store, we work with various suppliers to bring you a wide range of products. This means that shipping times and costs may vary depending on the product and supplier.

Processing Time

  • Orders are typically processed within 1-5 business days.
  • During peak seasons or holidays, processing times may be slightly longer.
  • You will receive a confirmation email once your order has been processed.  

Shipping Time

  • Shipping times vary depending on the product and supplier.
  • Estimated shipping times are typically between 7-21 business days.
  • Some products may ship faster or slower, which will be indicated on the product page.
  • Please note that these are estimates, and actual delivery times may vary due to factors beyond our control, such as carrier delays or customs processing.   

Shipping Costs

  • Shipping costs are calculated based on the product, supplier, and destination.
  • Shipping costs will be displayed at checkout before you complete your order.
  • We may offer free shipping on certain products or orders, which will be indicated on the product page or at checkout.

Order Tracking

  • Once your order has shipped, you will receive a tracking number via email.
  • You can use this tracking number to track the status of your shipment on the carrier's website.  

Please note that it may take a few days for the tracking information to appear on the carrier's website.

International Shipping

  • We may offer international shipping to select countries.
  • International shipping costs and times may vary depending on the destination and customs regulations.
  • Customers are responsible for any customs fees, taxes, or duties imposed by their country.

Shipping Restrictions

  • Some products may have shipping restrictions due to size, weight, or legal regulations.
  • We will notify you if there are any shipping restrictions on your order.

Shipping Issues

  • If you experience any shipping issues, such as delays, or lost or damaged packages, please contact us, and will do our best to resolve the issue.

Changes to this Policy

  • We reserve the right to update or modify this shipping policy at any time.
  • Any changes will be posted on this page.